Performance Insight Analyst focused on analyzing performance data for Affinity Water's Smart Metering Programme. Driving insights and improvements in operational performance with stakeholder engagement.
Responsibilities
Collating and validating data to support internal reporting against operational commitments.
Ensuring accurate and timely reporting to regulators.
Contributing to third‑party assurance activities.
Driving continuous improvements in reporting quality and helping introduce innovative solutions.
Supporting the development of dashboards and visual tools to communicate performance.
Producing written performance insight reports for key stakeholders.
Monitoring progress against performance improvement plans.
Engaging with regulators and external stakeholders to shape future industry approaches.
Representing Affinity Water at industry events, conferences, and workshops.
Maintaining documentation, data files, and records required for accurate reporting.
Building strong internal relationships to understand the root causes of performance issues.
Requirements
Strong analytical skills and a passion for turning data into meaningful insight.
Excellent communication skills and the confidence to influence and challenge.
A collaborative approach with the ability to build trusted relationships.
Curiosity, problem‑solving ability, and a proactive mindset.
Experience working with performance data or reporting (industry experience beneficial but not essential).
Benefits
Competitive salary dependant on skills and experience
Learning and development opportunities, including mentoring and a range of formal courses and open learning resources.
Entry into the company annual bonus scheme.
Annual leave from 26-30 rising with length of service, and the option to purchase up to 5 extra days.
A ‘Celebration Day’ in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them.
A generous 'double match pension scheme' that doubles the contributions you make (company contribution capped at 12%)
We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave.
Menopause policy and Reasonable Adjustment policy to help everyone perform at their best.
Access to our Wellbeing Centre with support for looking after your physical and mental health.
Discounts at a Range of Retail Outlets and on Dental and Medical Insurance through our Tap4Perks scheme.
Up to 4 Affinity days a year to volunteer in the community.
Life Assurance.
Disability Confident As a Disability Confident employer, we’re committed to offering interviews to disabled candidates who meet the essential criteria and opt in on the application form.
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