Senior Ability Analyst investigating claims to support Long Term Disability decisions through vocational, medical, and financial management. Aiding customers in rebuilding their lives after unexpected events or illness.
Responsibilities
Obtain information from the claimant, employer, and medical provider(s) to make Long-Term Disability decisions
Analyze medical and financial information to determine eligibility for benefits
Provide exceptional customer service using professional written and verbal communication skills
Maintain a dedication to meeting the expectations and requirements of internal and external customers
Help to create a positive team environment that is inclusive to all employees
Requirements
2+ years of claim experience preferred
Excellent time management and organizational skills
Detail-oriented with the ability to maintain a high level of quality and accuracy, while meeting productivity expectations
An ability to adapt to new ideas and situations
Proficiency in Microsoft Office applications and the ability to navigate multiple systems simultaneously
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