Hybrid Environmental Claim Consultant

at The Hartford

• Job title: Environmental Claim Consultant
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $84,000 - $126,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Hartford, United States

About the role

• Environmental Claim Consultant managing complex environmental claims at The Hartford’s Complex Claims Unit, requiring expertise in liability and legal matters.

Responsibilities

• manage aspects of the complex, high-value claims while exhibiting a detailed knowledge of the claim, a well-reasoned analytical focus and a clear strategy for resolution
• Provide proactive communications to customers and business partners in the management and resolution of claims
• Respond to inquiries from customers and provide superior customer service
• Review and analyze multiple complex policies and coverage parts (including general liability, umbrella/excess liability and affirmative pollution coverages)
• Write and articulate clear, concise and accurate coverage positions
• Conduct investigations regarding claims and/or lawsuits
• Effectively manage litigation and counsel, inclusive of litigation planning/budgeting, and proactively position claims for resolution
• Develop and persuasively articulate complex coverage, liability and damage assessments
• Provide detailed impactful recommendations to leadership
• Pursue and finalize coverage and liability risk transfer against other liable parties and insurance carriers
• Conduct complex negotiations and articulate coverage/liability positions
• Attend mediations and trials as necessary
• Proactively manage accurate expense, reserve and financial transactions
• Consistently maintain up-to-date claims metrics

Requirements

• 5+ years general liability claim handling experience with commercial general liability claims
• Experience handling affirmative/defensive risk transfer; including additional insured tenders
• Strong verbal and written communication skills
• Strong analytical and critical thinking ability
• Ability to present in a roundtable setting with a well-reasoned and analytical evaluation
• Superior customer service skills and active listening skills
• Proven track record of prioritizing and managing multiple responsibilities
• Proven track record of effective negotiations/settlement of high-value general liability claims
• Demonstrated negotiation and conflict resolution skills
• Proficiency with MS Office, especially Word and Excel
• Proficiency handling litigated claims
• Active Property & Casualty State Insurance Adjuster license or ability to obtain licensing within 3 months of hire

Benefits

• Other rewards may include short-term or annual bonuses
• long-term incentives
• on-the-spot recognition