Workday Consultant helping clients implement HCM and Compensation solutions while collaborating with cross - functional teams. Engaging in project management and client relationship management responsibilities.
About the role
- Environmental Claim Consultant managing complex environmental claims at The Hartford’s Complex Claims Unit, requiring expertise in liability and legal matters.
Responsibilities
- manage aspects of the complex, high-value claims while exhibiting a detailed knowledge of the claim, a well-reasoned analytical focus and a clear strategy for resolution
- Provide proactive communications to customers and business partners in the management and resolution of claims
- Respond to inquiries from customers and provide superior customer service
- Review and analyze multiple complex policies and coverage parts (including general liability, umbrella/excess liability and affirmative pollution coverages)
- Write and articulate clear, concise and accurate coverage positions
- Conduct investigations regarding claims and/or lawsuits
- Effectively manage litigation and counsel, inclusive of litigation planning/budgeting, and proactively position claims for resolution
- Develop and persuasively articulate complex coverage, liability and damage assessments
- Provide detailed impactful recommendations to leadership
- Pursue and finalize coverage and liability risk transfer against other liable parties and insurance carriers
- Conduct complex negotiations and articulate coverage/liability positions
- Attend mediations and trials as necessary
- Proactively manage accurate expense, reserve and financial transactions
- Consistently maintain up-to-date claims metrics
Requirements
- 5+ years general liability claim handling experience with commercial general liability claims
- Experience handling affirmative/defensive risk transfer; including additional insured tenders
- Strong verbal and written communication skills
- Strong analytical and critical thinking ability
- Ability to present in a roundtable setting with a well-reasoned and analytical evaluation
- Superior customer service skills and active listening skills
- Proven track record of prioritizing and managing multiple responsibilities
- Proven track record of effective negotiations/settlement of high-value general liability claims
- Demonstrated negotiation and conflict resolution skills
- Proficiency with MS Office, especially Word and Excel
- Proficiency handling litigated claims
- Active Property & Casualty State Insurance Adjuster license or ability to obtain licensing within 3 months of hire
Benefits
- Other rewards may include short-term or annual bonuses
- long-term incentives
- on-the-spot recognition
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