Plaza Director managing operations and profitability at multi - million - dollar travel plaza. Leading teams to provide fast and friendly service while meeting financial and performance goals.
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Hybrid Director, Change, Adaptability & Communication – Global Specialty
Posted 3 weeks ago
About the role
- Change Director at insurance company leading transformations in Global Specialty underwriting processes. Driving adaptability and cultural change across multiple teams in diverse environments.
Responsibilities
- Champion adaptability and a positive change mindset across teams, driving accountability and sustained adoption.
- Design and implement strategies that reduce resistance and accelerate adoption of key initiatives.
- Act as a transformation coach, reinforcing leader accountability for adoption while supporting employees through change.
- Stay attuned to cultural and behavioral misalignments to ensure leadership team is positioned to reinforce change outcomes.
- Lead cross-functional teams in the development and execution of change management plans.
- Translate complex changes into clear, user-centered communication that drives understanding and adoption.
- Leverage best-practices, data-driven insights and observations that continuously assess what is working, what is not and why.
Requirements
- 7+ years of Wholesale Underwriting experience within a carrier; Global Specialty experience strongly preferred.
- 5+ years of proven leadership within guiding teams through large‑scale, continuous change—setting vision, inspiring teams, and driving accountability.
- 5+ years leading or supporting technology and process transformation initiatives.
- 7+ years of extensive experience executing complex projects, managing deadlines, and driving results.
- 7+ years of strong background in change management or organizational development, including planning, execution, and measurement.
- Hands-on experience with change frameworks such as ADKAR, Prosci, Kotter, or Change Consulting.
- Strong understanding of Agile principles and decentralized change models where delivery teams own day‑to‑day execution.
- Exceptional communication skills—able to “storytell” by translating complex ideas into clear, compelling messages that inspire change.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
- Professional development opportunities
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