Hybrid Claims Consultant – EPL

at The Hartford

• Job title: Claims Consultant – EPL
• Job type: Full Time
• Experience level: Senior, Lead
• Salary: $122,400 - $183,600 per year
• Degree requirement: Professional Certificate
• Location requirements: Hybrid, Scottsdale, United States

About the role

• Claims Consultant managing EPL claims for Hartford Global Specialty Insurance. Responsibilities include handling claims, litigations, and developing resolution strategies in a collaborative environment.

Responsibilities

• Handling a caseload of claims-made, EPL claims, from inception to final disposition.
• Conducting investigations and analyzing and evaluating the information learned.
• Appropriately and accurately analyzing and determining coverage, liability and damages based upon the facts of each claim.
• Communicating written position(s) to insureds and other required parties on coverage, liability, damages and other issues.
• Setting appropriate expense and indemnity reserves and monitoring on a regular basis for any needed adjustments.
• Presenting cases to management for expense and/or indemnity reserve authority above established authority levels.
• Developing and implementing resolution strategies through negotiations to achieve high quality outcomes.
• Proactively managing litigation and counsel, inclusive of litigation planning and execution, budgeting and bill review.
• Understanding and analyzing potential extra-contractual liability as needed.
• Attending trials and mediations as necessary.
• Contributing to broader claim and enterprise goals by participating in audits, projects, training and product development initiatives.
• Preparing comprehensive reports and delivering presentations to senior claim leadership on case developments, policy issues, industry trends, etc.
• Providing support and working collaboratively with business partners to evaluate and address claim trends and developments.
• Address inquiries from agents and policyholders, providing superior customer service.
• Provide key training and marketing support to Underwriters.
• Willingness to attend and present at various industry events each year on risk management and claims topics.
• Willingness to organize and present webinars and in-house risk management seminars for high profile insureds.

Requirements

• Juris Doctorate degree strongly preferred
• College Degree Required
• Minimum of 7 years handling litigated coverage and liability cases and/or claims
• Candidates are required to have knowledge and experience handling all aspects of EPL claims
• Excellent oral and written communication skills
• Excellent strategic thinking ability and execution skills
• Excellent negotiation and advanced technical claim handling skills, including knowledge of insurance coverage issues
• Superior time, task prioritization and desk management skills.
• An ability to communicate thoughts clearly and concisely, and to influence and persuade others
• Ability to work with only moderate amount of supervision and employ a “team player” attitude.

Benefits

• short-term or annual bonuses
• long-term incentives
• on-the-spot recognition