National Account Manager responsible for managing national DIY accounts within the USA. Focused on plumbing and electrical product ranges while building strategic customer relationships.
About the role
- Account Manager managing insurance operations within Global Specialty. Focusing on service experience and book of business management with brokers and underwriters.
Responsibilities
- Renewal Analysis/loss analysis and prepping entire account for renewal quotes
- Prepare and issue Binders, Policies, Endorsements and follow up for missing subjectivities
- Review and analyze Endorsement requests, escalate issues as required, process endorsements
- Serve as a point of contact for brokers and provide optimal customer service experience on behalf of the company
- Careful adherence to compliance standards and excellent maintenance of account files, underwriting documentation
- Participation in projects, as requested/needed
Requirements
- Prior Commercial Market Insurance industry experience as an Account Manager or Underwriting Assistant required
- Functional knowledge of Commercial Lines rating experience
- Knowledge of the following insurance coverages: Commercial Property, Commercial Excess Liability, Workers Compensation, Auto, General Liability
- College Degree preferred
- Strong Customer Service orientation and Relationship Building skills
- Effective Communication Skills / Written and Verbal
- Strong technical ability
- Professional Demeanor
- Proficiency in Microsoft Word, Excel, and Power Point Software.
Benefits
- Health insurance
- Paid time off
- Retirement plans
- Bonuses
- Professional development opportunities
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