Vice President responsible for strategic direction and client relationship management at The Herald Group, a public affairs firm. Overseeing execution of client programs in a fast-paced environment.
Responsibilities
Own a portfolio of client accounts, providing senior-level strategic direction and overseeing execution with minimal partner involvement
Deliver high-quality strategic counsel on public affairs and business communications issues while maintaining strong day-to-day client service
Manage account performance, including budgets, retainers, staffing, and servicing levels, with accountability for client outcomes
Build and maintain trusted relationships with senior client stakeholders and proactively identify opportunities to evolve or expand engagements
Drive organic growth across existing client relationships and contribute to new business development efforts
Partner with firm leadership on strategic planning, resourcing, and firm-wide priorities, sharing accountability for overall performance
Lead, manage, and develop account teams, including senior directors, directors, and account staff
Provide ongoing feedback, performance reviews, and career development support to direct reports
Make staffing and utilization decisions that align team capabilities with client and firm needs
Participate in management discussions related to staffing, resourcing, and people operations
Ensure timely completion of internal administrative responsibilities and model strong internal leadership and judgment
Requirements
8+ years of experience in public affairs, strategic communications, public policy, or a related field; agency experience strongly preferred
Demonstrated ability to lead complex accounts and provide strategic counsel with limited oversight while delivering consistent, high-quality results
Proven experience managing and developing teams, including senior-level staff
Strong financial and operational acumen, with experience overseeing budgets, retainers, and account performance
Excellent judgment and discretion in handling sensitive issues and high-stakes client matters
Exceptional written and verbal communication skills, with the ability to translate complex issues into clear, compelling strategies
Ability to manage competing priorities in a deadline-driven environment while maintaining quality and responsiveness
Deep understanding of traditional and digital media, with extensive experience shaping narratives and drafting and overseeing high-quality content, including strategy memos, press materials, op-eds, thought leadership, and digital communications
Benefits
Health, Dental & Vision Insurance for all employees
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