Credit Controller managing accounts while resolving disputes for Access Group's clients. Preparing reports and managing cash functions for efficient debtor operations in a hybrid setting.
Responsibilities
Prepare timely reports to assist with debtor functions and cash management
Processing and reviewing of daily cash receipts
Establish an action plan to resolve older credit amounts
Regularly meet and negotiate terms with third party debt collection agencies
Preparation of statement of claims for liquidators
Responsible for keeping comprehensive notes for aged invoice collection actions
Regularly reviewing the process and procedures to reduce debtor days
Preparing journal entries, credit notes and assisting with month end
Requirements
Experience in customer experience (CX) or dispute resolution
Skillfully manage accounts while fostering positive client relationships
Prepare timely reports to assist with debtor functions and cash management
Previous experience of end-to-end credit control and accounts receivable processes
Exceptional client service skills
Strong written and verbal communication skills especially during difficult customer negotiations
Attention to detail
Ability to multi-task
Advanced computer software skills, including Excel and other accounting packages
Benefits
Competitive salary
25 days leave a year
Health contribution
Three charity days allocated to support a cause that matters to you
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