About the role

  • Credit Controller managing accounts while resolving disputes for Access Group's clients. Preparing reports and managing cash functions for efficient debtor operations in a hybrid setting.

Responsibilities

  • Prepare timely reports to assist with debtor functions and cash management
  • Processing and reviewing of daily cash receipts
  • Establish an action plan to resolve older credit amounts
  • Regularly meet and negotiate terms with third party debt collection agencies
  • Preparation of statement of claims for liquidators
  • Responsible for keeping comprehensive notes for aged invoice collection actions
  • Regularly reviewing the process and procedures to reduce debtor days
  • Preparing journal entries, credit notes and assisting with month end

Requirements

  • Experience in customer experience (CX) or dispute resolution
  • Skillfully manage accounts while fostering positive client relationships
  • Prepare timely reports to assist with debtor functions and cash management
  • Previous experience of end-to-end credit control and accounts receivable processes
  • Exceptional client service skills
  • Strong written and verbal communication skills especially during difficult customer negotiations
  • Attention to detail
  • Ability to multi-task
  • Advanced computer software skills, including Excel and other accounting packages

Benefits

  • Competitive salary
  • 25 days leave a year
  • Health contribution
  • Three charity days allocated to support a cause that matters to you

Job title

Credit Controller

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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