Warehouse Operations Manager responsible for overseeing logistics operations at GXO. Ensure quality standards and effective team management in a 2nd shift role.
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Onsite Operations Customer Expert – E-mobility, German and English-Speaking
Posted 8 hours ago
About the role
- Operations Customer Expert role with Teleperformance ensuring customer satisfaction for a global automotive brand in Tbilisi. Responsibilities include processing inquiries and providing comprehensive customer support.
Responsibilities
- Processing of telephone and written customer inquiries (inbound and outbound)
- Comprehensive advice and clarification of customer queries
- Maintenance of customer and transaction data.
Requirements
- Proficient in German language, both spoken and written, at least C1 level
- English language skills at least at B1 level
- High customer and service orientation
- Ability to communicate correctly and clearly with different customer types
- Good PC skills - Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer & Excellent typing skills
- Creativity and team spirit
- Preparedness to work in shifts, on weekends and public holidays
- Previous experience in the similar position is a plus.
Benefits
- Gross salary of GEL 2600 + performance bonuses and paid trainings
- A sign - on bonus 2000 GEL (Gross)
- Progression to the senior Operations Customer Expert role after completion of 6 months' probation
- A workplace that runs on trust, empowerment, and feedback
- Premium health insurance for you and your family members
- Diverse sports and health offerings, discounts from external partners, Feel Good Program: workshops, and seminars such as Yoga, Pilates, Dance class, sound healing, FIFA and table tennis tournaments, hiking, and a lot more...
- Mentoring, personal and professional development opportunities
- Best career development opportunities in an international company
- Centrally located, modern offices, game zones, and relaxation areas.
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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