Client Experience Operations Manager focusing on operational excellence in customer experience for a high - growth startup. Leading systems optimization and supporting client satisfaction through efficient processes and support management.
About the role
- Manage Telecom Projects for TecBan's infrastructure and operations, ensuring technical evolution in Telecommunications fields.
Responsibilities
- Manage the team responsible for identifying, designing, and implementing new network and telecommunications projects.
- Serve continuously and proactively as a change agent in project delivery and in maintaining the operational continuity of the environment.
Requirements
- Bachelor's degree in Electronic Engineering, Telecommunications, Computer Science, or Production Engineering;
- Preferred: MBA or postgraduate degree in administration, business management, or related fields;
- Relevant experience in networking, telecommunications, cloud, and other IT infrastructure areas.
- Advanced knowledge of TCP/IP networking and WAN technologies.
- Ability to perform solution design, detailed planning, implementation, and support.
Benefits
- Market-competitive salary
- Training and certification opportunities
- Flexible working hours
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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