Senior Reporting Claims Analyst handling U.S. health insurance claims with focus on analysis and resolution. Collaborating with teams to ensure accurate claims processing and data - driven decision - making.
About the role
- Senior Business Insights Analyst for TD Bank Group enhancing governance and analytics practices. Creating and managing reporting processes while partnering with internal stakeholders.
Responsibilities
- Accountable for creating, running and ensuring accuracy/quality of reports for CFO
- Are a subject matter expert on the end-to-end operational process
- Supports decision-makers
- Support the modernization current reporting processes
- Recommend team's workload and ad-hoc requests to address internal and external requests
- Produce timely diagnostics to identify system and operational issues
- Think forward and provide early gap recommendation
- Help support change socialization and process adherence for new reporting
- Act as SME to provide project team support to deliver on reporting requirements
- Support the continuous improvement agenda for our operational partners
- Maintain strong relationships with internal stakeholders such as Fraud Operations, Internal Business Partners, Vendor Managers etc.
- Act as a subject matter expert and represents the team or bank at project meetings or industry forums
Requirements
- Undergraduate degree from a technical domain preferably from a STEM program
- 2+ years' experience in an analytical/reporting capacity
- Experience interfacing with big data (Python, SQL or equivalent)
- Automation experience to replace complicated processes with end to end solutions
- Ability to quickly and independently structure and deliver on new problems not previously tackled by the bank
- Demonstrated analytical, modeling and problem solving skills
- Creative, Critical, Conceptual thinker, ability to wade through data and arrive at conclusions
- Ability to communicate strategy analysis to both technical and non-technical team members, either verbally or via documentation
- Ability to take initiative and work independently under tight timelines
- Ability to work collaboratively and build relationships
- Ability to effectively manage multiple projects and priorities simultaneously
- Motivated to constantly strive to find innovative ways to enhance capabilities
- Preferable Knowledge of machine learning is an asset
- Agile experience is an asset
- Experience in fraud management is asset
- Experience with platforms like TSYS, PRM, Cardinal Commerce is an asset
- Experience in Databricks is an asset
Benefits
- Health and well-being benefits
- Savings and retirement programs
- Paid time off
- Banking benefits and discounts
- Career development and reward and recognition programs
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