Assistente de Suporte responsible for ensuring quality support on WPLEX solutions. The role involves training users and maintaining documentation to enhance customer experience.
About the role
- Audit Manager I leading audit teams focused on compliance and customer service strategy. Responsible for audit planning, execution, and team supervision.
Responsibilities
- Leads a team focused on assigned audits
- Assumes lead position on audits and supervises team members
- Responsible for planning audits and contacting management
- Provides feedback on staff performance and audits results
- Updates and improves existing audit procedures and programs
Requirements
- Undergraduate degree required
- 5+ years of related Audit experience required
- Understanding of customer service strategy
- Ability to consider impact of decisions on the bank and its customers
Benefits
- Health and well-being benefits
- Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
- Banking benefits and discounts
- Career development opportunities
- Reward and recognition programs
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