Business Unit Manager leading operations for the assigned business unit in energy infrastructure services. Overseeing strategic execution and team management to achieve business objectives.
BC
Onsite IT Helpdesk Intern
Posted 3 hours ago
About the role
- Intern assisting IT department at Berkshire Hathaway GUARD Insurance Companies. Supporting hardware/software projects and responding to help desk requests in a fast-paced environment.
Responsibilities
- Setup/image employee desktop and laptops as part of upgrade migration strategy
- Install Software/Hardware for Telephony platform migration
- Responding to individual Help Desk requests for IT support issues
- Using IT Help Desk Ticket system to document, prioritize, and track requests
- Coordinate setup of new employee resources
- Diagnosing hardware and software related problems
- Documenting systems, processes and/or procedures
- Installing/configuring new computers/telephones
- Installing software, patches and rollups to end-user workstations
- Install software on desktops and laptops as required to support business needs
- Troubleshooting printers/scanners/copiers
- Maintaining inventory of equipment and supplies (cables, adapters, toner, ink etc.)
Requirements
- Must be currently pursuing a degree in IT or any other computer related major
- Experience with Microsoft Desktop Operating System & Productivity Suites
- Laptop/Desktop Configuration
- Troubleshooting/Diagnostics of Hardware & Software
- New User Setup
- Software Installation
Benefits
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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