Community Manager responsible for managing social media channels and client interactions. Collaborating with internal teams to create engaging content and drive community growth.
About the role
- Community Manager overseeing operations of apartment community with TCB, a leading nonprofit developer. Responsible for budget management, team performance, and resident satisfaction.
Responsibilities
- Under the direction of the Regional Director of Property Management, the Community Manager is responsible for all phases of community operations and on-site team performance of an apartment community.
- Oversee the company’s objectives and property operating budget, with primary goals of increasing cash flow, balancing the budget, maintaining the physical asset, and delivering a high-quality living environment.
- Develop and manage operating budgets, billing processes, operating reports, and all accounting functions including invoicing and expense tracking.
- Oversee upkeep of the property curb appeal, annual inspection of apartments, market ready units, safety and preventive maintenance.
- Provide outstanding customer service to residents and follow up on service requests or complaints.
- Recruit, train, coach, manage and motivate team members.
Requirements
- BA/BS and 5 + years in progressive career path in Residential Property Management, Hotel, Hospitality or Retail Management required, 2 of which should be in a supervisory or management role.
- Excellent budget and financial management skills
- Knowledge of all regulatory programs, polices and Federal Housing Laws and Guidelines required
- Microsoft Word, Excel, Outlook and Yardi or other industry software experience required
- Ability to speak a second language is a plus!
Benefits
- Medical, dental, and vision insurance
- 12 Paid Holidays & tenure-based PTO accruals
- Employer contributions to Health Savings Accounts
- Company paid Life & Disability Insurance
- 403(b) retirement plan with company match
- Tax-advantage accounts: commuter/parking, medical & dependent care FSA
- Hospital & Critical Illness Insurance
- Confidential, 24/7 Employee Assistance Program
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