CX/UX Design Director at Wolters Kluwer providing strategic direction for UX design efforts. Overseeing UX initiatives and aligning design strategies with business goals in the Tax & Accounting sector.
About the role
- Design Director leading core product design for AI tax filing solutions at Taxfix. Empowering a team of designers to improve user experience and innovate tax filing services.
Responsibilities
- Lead, mentor, and grow a team of designers across various disciplines. Provide regular feedback, conduct performance reviews, and ensure continuous development of team members.
- Foster strong relationships within the design team and across departments, ensuring effective communication and alignment with product and engineering teams. Collaborate closely with Product Leadership, helping set goals for your area in line with company goals, then aligning your team behind them
- Oversee key projects and programs, ensuring that the team’s work directly contributes to the success of product and company goals. Effectively manage timelines, resources, and team priorities.
- Ensure that your design team’s output meets the highest standards of quality. Work with senior designers to ensure innovation, consistency, usability, and visual appeal.
- Leverage AI within your team to deliver results effectively & at high quality.
- Continuously optimize processes and workflows within your team, identifying areas for increased efficiency and smoother cross-team collaboration, while respecting existing frameworks.
- Take initiative to address challenges, troubleshoot issues, and drive results without waiting for direction. Display a can-do, entrepreneurial mindset that thrives in a fast-paced environment.
Requirements
- 5+ years of professional experience in a leadership role managing and scaling product design teams in high growth companies, 8+ years in product design.
- Experience applying AI technologies into design and research processes.
- Proven track record of leadership in design initiatives, including innovative product launches and large-scale programs.
- Ability to manage, motivate, and develop a high-performing team, fostering an environment of trust, accountability, and collaboration.
- Strong interpersonal skills and the ability to understand and respect the perspectives and needs of both your team members and stakeholders across different functions.
- Entrepreneurial mindset and can-do approach that thrives in an evolving startup environment, embraces change and problem-solving.
- A degree in design or a related field, or equivalent practical experience.
- You are a diversity champion.
Benefits
- A chance to do meaningful, people-centric work with an international team of passionate professionals.
- Holistic well-being with free mental health coaching sessions and yoga.
- A monthly allowance to spend on an extensive range of services that you can use and roll over as flexibly as you like.
- Employee stock options for all employees—because everyone deserves to benefit from the success they help to create.
- 30 annual vacation days and flexible working hours.
- Work from abroad for up to six weeks every year. Just align with your team, and then enjoy your trip.
- Plenty of opportunities to socialise as a team. In addition to internal tech meetups, our international team hosts regular get-togethers—virtually and in person when possible.
- Free tax declaration filing, of course, through the Taxfix app—and internal support for all personal tax-related questions.
- Have a four-legged friend in your life? We’re happy to have dogs join us in the office.
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