Provide risk, control and issue advice and support to 1LOD functions across T&Os in line with the Vocalink Ltd Enterprise Risk Management Framework
Support the implementation of applicable procedures to enable effective 1LOD adoption of Vocalink’s risk, control and Issue management policies and processes
Facilitate risk and control assurance activities conducted on the 1LOD through the provision of required information and explanation
Support the escalation, recording, reporting, and management of in-scope risks and risk incidents as soon as they occur
Monitor and track issues and associated actions identified during control testing, working with the Business Owners to obtain updates and update the system of record
Facilitate risk, control and issue reviews as needed, flagging any required escalations in line with the Vocalink Ltd Enterprise Risk Management Framework
Maintain action logs held by the team
Document formal processes owned by the Risk & Control Management team
Log and monitor any control change requests in line with the agreed process
Collate MI and produce reports and insights, as needed, in support of risk, controls and issues
Support in the coordination, implementation and embedding of operational risk change initiatives across the 1LOD pillars
Produce inputs and outputs required for the effective running and recording of formal risk, control, and issue & action management governance committees
Update the team Confluence site to ensure that information is accurate and up to date
Promote collaborative working relationships with stakeholders at all levels of the organisational hierarchy (function, entity and group).
Requirements
Experience of working in or advising functions such as Technology and Operations on the application of operational risk management practices and changes to day-to-day activities. [Mandatory]
Experience of managing or partaking in the RCSA process, ideally in a banking, financial services, IT or payments context. [Preferred]
Experience of working with any of the following disciplines, not necessarily in a financial services environment: Technology (e.g. Hardware and Software engineering), Operations (e.g. incident, change and problem management), Information Security (e.g SOC, vulnerability mgmt. etc), or Operational Resilience (e.g. Third-party management, scenario analysis etc). [Preferred]
Experience of working in 1st or 2nd line risk teams or within 3rd line Internal Audit functions within a financial services environment. [Preferred]
Experience of applying operational risk frameworks and use of GRC solution
Excellent communication skills (both written and oral)
Excellent data analysis, reporting and presentation skills
Ability to remain calm and focused when working under pressure
Ability to prioritise workload to suit business needs.
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