Prioritize and manage HRC Enhanced Due Diligence (EDD) risk assessment workflow processes for the Canada Personal & Commercial Business unit and ensure the Global Standards for Client Risk Management (CRM) and EDD are executed consistently
Partner with the Financial Intelligence Unit (FIU), Insights & Analytics, and Global AML Compliance teams to ensure HRC risk assessments are appropriately coordinated, routed, and escalated where relevant, using a risk-based approach
Responsible for the oversight of timely, accurate, and complete files across the HRC Team, including the consistent and standard use of the case management tool
Create an environment and culture that allows us to attract and retain high performing employees
Help individuals and teams achieve high performance through building capabilities, and effective coaching and performance management
Provide candid and actionable feedback, coaching and development on progress toward goals and behaviors exhibited to achieve outcomes through regular check-ins to support the Growth Mindset, and a focus on living RBC values
Assist the Director, HRC in the annual review of HRC policies and procedures
Liaise and partner with the Insight & Analytics and Transformation Teams, as well as other internal partners to ensure smooth implementation of all process documentation, process improvement changes and any major projects
Requirements
Post-secondary education or equivalent experience
Strong Financial Crimes, AML/Fraud knowledge to prevent the use for RBC’s financial services for money laundering and terrorist financing
Demonstrated knowledge of or experience in financial and money laundering crimes/High Risk Clients/EDD investigations and/or a law enforcement/regulatory background and/or banking background
Standards for knowledge and experience for assigned area of responsibility
Awareness of banking products, requirements and regulations
All responsibilities carried out in accordance with Code of Conduct, RBC Values and Guiding Principles ensuring adherence to Privacy principles
Effective and strong written and oral communication skills
Highly developed organizational skills and the ability to work within strict deadlines
Skilled in Microsoft Office Outlook, Excel, Word applications. – (Level 2 or above)
Benefits
A comprehensive Total Rewards Program including bonuses and flexible benefits and competitive compensation
Leaders who support your development through coaching and managing opportunities
Work in a dynamic, collaborative, progressive, and high-performing team
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