Hybrid International Legal Billing and Collection Specialist

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About the role

  • Manage the full monthly billing cycle and prepare attorney invoices accurately and on time
  • Review, revise, and finalize pre-bills in collaboration with attorneys and support teams
  • Apply retainers and trust funds; process approved adjustments, write-offs, and corrections
  • Ensure compliance with client billing requirements and firm policies
  • Maintain current billing instructions, rate schedules, budgets, and client contact information
  • Provide billing reports, budget updates, and financial summaries as required
  • Review new client/matter intake for accurate billing setup and rate configuration
  • Respond promptly to internal and external billing-related inquiries
  • Protect all client and firm financial information with strict confidentiality
  • Support billing projects, process improvements, and other initiatives; overtime as needed
  • Assist with special projects as assigned
  • Monitor and follow up on outstanding international receivables, with an emphasis on European clients
  • Process in-office tasks including posting cash receipts and scanning checks using a Panini machine
  • Communicate with attorneys and client billing departments regarding payment status
  • Build and maintain strong relationships with clients and internal teams to support timely collections
  • Identify, escalate, and help resolve collection concerns
  • Work closely with the accounting team to reconcile payments and maintain accurate A/R records
  • Ensure compliance with applicable international and cross-border billing and collections laws

Requirements

  • 5+ years of legal billing experience in a law firm environment
  • Fluency in Italian (written and spoken)
  • Demonstrated commitment to high-quality customer service in a fast-paced environment
  • Exceptional organizational skills, accuracy, and ability to manage multiple deadlines
  • Strong written and verbal communication skills with a professional, client-service mindset
  • Hands-on experience processing cash receipts, posting payments, and handling check deposits
  • Positive attitude, adaptability, and a collaborative, team-oriented approach
  • Proficiency with legal billing systems such as SurePoint (LMS)/Rippe & Kingston, Aderant, Elite, 3E, or similar platforms

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401K
  • Disability insurance
  • Life insurance
  • Paid Time Off (PTO)

Job title

International Legal Billing and Collection Specialist

Job type

Experience level

Mid levelSenior

Salary

$85,000 - $105,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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