Assistant Store Manager at Coach, developing sales strategies and managing team performance while ensuring operational efficiencies. Focused on luxury retail service and customer satisfaction in Houston, TX.
Responsibilities
demonstrate a high level of business acumen; delivering sales results through employee development and mentorship
embody a strategic mindset to deliver operational efficiencies
ensure Coach’s standards and competencies are top of mind
develop sales strategies, initiatives and growth across all categories
resolves customer issues in a timely manner while being solution-oriented and forward thinking
evaluate performance of all team members and provides consistent and timely feedback
manage daily operational tasks according to Coach standards including selling and service expectations, operations, payroll, human resources and loss prevention
Requirements
1 to 3 years of previous management experience in a luxury retail service environment
possess current knowledge of fashion trends and competition in the marketplace
high school diploma or equivalent; college degree preferred
proficient with MS Office (Microsoft Word, Excel, PowerPoint and Outlook)
experience using retail systems (i.e. labor management, inventory systems, sales reporting, etc.)
ability to execute at a fast pace
ability to communicate effectively with customers and team
ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required
ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds
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