Solution Engineer working with large organizations to provide enterprise operations and security solutions. Collaborating with sales teams for effective technology evaluations and customer engagements.
Responsibilities
Work directly with the sales team from initial discovery to deal close to shorten sales cycles
Oversee and participate in initial discovery meetings with customers
Provide platform demos and Proof of Value engagements for customers
Translate customer business challenges into technical solutions
Function as a technical expert throughout sales engagements
Partner with field engineering teams for maximum technical effectiveness
Address customer needs through verbal, written, and presentation skills
Build and maintain strong relationships with customers and partners
Participate and speak at regional marketing events and conferences
Customer facing Sales and Channel enablement, including training
Help improve effectiveness throughout the customer life-cycle
Travel expected to be 40-60% to engage with customers
Requirements
5+ years of operational and/or selling experience in endpoint operations or security
3+ years of experience in customer-facing or customer support positions
Significant software pre-sales or related value-based technical selling expertise in very large enterprise environments
Experience presenting at multiple levels, from C-Suite to Solution Users
A demonstrated track record of taking ownership of complex initiatives and producing successful outcomes
Broad knowledge of the IT security, operations, and compliance space and products
Deep knowledge with hands-on experience in Endpoint Security, IT Operations Management, Regulatory Compliance
Excellent written and verbal communication skills
BS degree in Computer Science, Mathematics, Engineering or equivalent experience required
Benefits
Volunteer time off (VTO) to contribute to communities
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