Hybrid Head of Financial Crime – Operations

at Tandem Bank

• Job title: Head of Financial Crime – Operations
• Job type: Full Time
• Experience level: Lead
• Salary: £70,000 - £90,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, United Kingdom

About the role

• Head of Financial Crime driving transformation in financial crime operations for Tandem Bank, a UK digital bank. Leading compliance and risk management while managing a high-performing team.

Responsibilities

• Lead and oversee the transformation of Financial Crime operations to enhance efficiency, effectiveness, and agility.
• Develop and execute a strategic vision for Financial Crime operations, aligned with the Bank's objectives.
• Develop and implement robust financial crime risk management strategies, policies, and procedures.
• Monitor and assess financial crime risks associated with secured and unsecured lending and savings accounts.
• Ensure compliance with all relevant UK and international regulatory requirements, including AML (Anti-Money Laundering) and KYC (Know Your Customer) regulations.
• Stay up-to-date with evolving financial crime laws and regulations and adapt the bank's policies accordingly.
• Build and lead a high-performing team of financial crime professionals, fostering a culture of collaboration, innovation, and continuous improvement.
• Oversee the investigation of suspicious financial activities and transactions, coordinating with internal and external stakeholders as needed.
• Prepare and submit timely reports to regulatory authorities and senior management.
• Champion a culture of continuous improvement within the Financial Crime operations team.
• Identify opportunities to enhance processes, streamline operations, and improve the effectiveness of financial crime prevention measures.
• Implement best practices and leverage technology solutions to drive efficiency and effectiveness.
• Develop and maintain strong relationships with key stakeholders, including second-line risk and compliance teams.

Requirements

• Strong analytical and problem-solving skills, with the ability to make sound decisions in complex situations.
• Excellent communication and interpersonal skills, with the ability to engage with internal and external stakeholders effectively.
• A strategic mindset, with the ability to drive change and transformation within the organisation.
• High ethical standards and integrity, along with a commitment to upholding the bank's reputation and customer trust.
• Exceptional leadership and team management skills.
• Ability to work effectively in a fast-paced and dynamic environment.
• Resilience and adaptability in the face of evolving challenges.
• Commitment to fostering a culture of ethics and integrity within the team and the organisation.
• Relevant professional certifications (e.g., ICA Diploma, CAMS, CFE) is preferred.
• Proven experience in a leadership role in Financial Crime operations, with a strong background in secured and unsecured lending and savings accounts.
• Demonstrated experience in leading and managing teams, with a track record of achieving operational excellence.
• In-depth knowledge of UK and international financial crime regulations and best practices.

Benefits

• 25 days annual leave plus 8 days Bank Holiday
• An additional day off for a ‘celebration day’ including, but not limited to, birthdays, weddings, religious holidays, graduations etc
• Buy or sell up to 5 days holiday a year
• Healthcare cash plan through Westfield Health worth a minimum of £750 per year
• Electric Vehicle salary sacrifice scheme
• Cycle to Work salary sacrifice scheme and a free helmet
• Salary sacrifice Pension contribution*, 4% employee contributions matched with 4% Tandem contribution (*Subject to salary eligibility)
• Smart Tech scheme (buy goods with 0% interest)
• 10% discount on solar panels
• Tandem Hub for treats, cash back and discounts on UK retailers
• 2 days per year paid volunteering
• Free cereal, snacks and drinks in all offices
• Quarterly team social budgets