Solutions Engineer bridging technical knowledge with client needs at OfficeRnD. Designing tailored solutions and providing technical guidance for product implementation and integrations.
About the role
- Senior Solutions Engineer at SynMax specializing in mineral and reserves evaluation through advanced data intelligence. Collaborating with clients for effective integration into existing workflows.
Responsibilities
- Serve as the subject matter expert for minerals and royalty evaluations, reserves, decline curve analysis (DCA), and type-curve workflows.
- Help position SynMax minerals and reserves workflows as a trusted alternative to traditional decline-curve and economic modeling tools.
- Lead technical discussions with prospects and customers, including demos, workflow design, and evaluation setup.
- Create repeatable, easy-to-use template workflows and demo patterns that help both internal teams and customers get value quickly.
- Partner closely with product and engineering teams to represent the voice of the customer and influence roadmap priorities.
- Provide training, onboarding, and best practices for new users, focusing on scalable, systematic enablement rather than ad-hoc support.
- Review forecasts, type curves, and reserves outputs to ensure technical accuracy and build customer confidence in results.
- Build and refine standard evaluation setups that reflect how leading minerals and reserves teams work in practice.
Requirements
- 5+ years of experience in reservoir engineering or reserves evaluation, ideally with minerals/royalty exposure.
- Hands-on experience with ComboCurve and/or ARIES.
- Strong understanding of decline curve analysis, type curves, and economic evaluations for unconventional plays.
- Ability to communicate complex technical concepts to both engineers and non-technical users.
- Some familiarity with Python or willingness to learn enough to follow and support technical workflows.
- Comfort and credibility in customer-facing conversations, especially in technical sales settings.
- A systematic mindset for building scalable processes, not just one-off analyses.
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