VP of Analytics at Synchrony responsible for strategic analytics delivery and project execution. Leading cross-functional collaborations to optimize growth and customer engagement through data-driven strategies.
Responsibilities
Develop decision optimization agenda in conjunction with Analytics Leader to drive profitable growth for the program.
Partner with growth teams to establish learning agendas, develop omni-channel marketing strategies and design advanced analytics methods (Machine Learning etc.) and frameworks to optimize impacts.
Collaborate with cross functional teams and develop strategies to grow new accounts, sales, and profitability of the program.
Lead the creation and execution of a data-driven customer engagement strategy by analyzing customer journeys, measuring and attributing the impact of various experiences, and delivering actionable recommendations to drive incremental engagement, card sales, and profitability.
Collaborate with cross-functional stakeholders to design, A/B test, and optimize diverse marketing tactics and customer experiences, fostering a culture of experimentation and continuous improvement.
Leverage data streaming and near real-time analytics methods to rapidly execute, iterate, and deliver actions/insights on card usage and customer engagement trends.
Build trust with client as an analytics advocate, establish strong relationships.
Requirements
Bachelor's degree in STEM field, or in lieu of degree a high school diploma
9+ years of work experience establishing and managing marketing analytics in the financial services, credit card and/or payments industry
5+ years of experience is using tools like SAS, SQL, Tableau or a similar data querying and analysis tools
A minimum of 7+ years of work experience to include: 5+ years using statistical analysis methods and data warehouse tools
3+ years' experience within the financial services, credit card payments, or retail /Consumer Packaged Goods industry
3+ years leading large-scale analytics projects
3+ years of client facing experience
Ability and flexibility to travel for business as required
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