Change, Incident & Problem Manager at Genuine Parts Company in Rowville, managing Change Requests and Ideating improvements. Key role ensuring seamless operations across Asia Pacific.
About the role
- Senior Manager overseeing installation supplier development and productivity for AI-powered automation projects. Leading strategy, performance management, and technology introduction across large-scale projects.
Responsibilities
- Define and lead the strategy for installation supplier development, including supplier qualification, capability standards, and geographic coverage aligned to project demand and technology roadmap.
- Establish and govern standardized onboarding, performance management, and productivity frameworks across installation suppliers and trades.
- Set productivity baselines and learning-curve expectations by trade, scope, and technology; drive continuous improvement across the supplier network.
- Partner with Construction leadership to identify systemic productivity losses, downtime drivers, and execution risks, particularly during early deployments of new technologies.
- Lead executive-level supplier performance reviews (QBRs / PIRs), incorporating execution results, NPI learnings, and forward-looking improvement commitments.
- Own installer productivity assumptions and labor models, ensuring they are grounded in validated field data.
- Govern installer cost models and translate technology or process changes into quantified cost and productivity impacts that inform pricing and supplier commitments.
- Serve as a senior partner to Strategic Sourcing during RFQs and negotiations, validating assumptions and securing performance-based commercial terms.
- Partner with Finance to ensure installer cost models reflect NPI risk, execution variability, and margin expectations.
- Act as the installation-facing owner for new technology introductions and value-add process changes.
- Partner with Engineering, Product, and Construction to ensure new technologies are clearly scoped, installable at scale, and supported by appropriate tooling, training, and documentation.
- Lead install-readiness assessments and support pilot and first-of-kind deployments, converting field learnings into standardized installation approaches.
- Serve as the primary interface between installation suppliers and internal teams on productivity, performance, cost, and technology deployment topics.
- Influence cross-functional alignment through data-driven insights and execution-backed recommendations.
Requirements
- Bachelor’s degree in Engineering, Construction Management, Supply Chain, Business, or equivalent experience.
- Minimum 10 years of experience in supplier development, installation or construction operations, productivity engineering, strategic sourcing, or NPI execution within industrial or automation environments.
- Demonstrated experience leading new technology rollouts or major process changes in execution-heavy settings.
- Deep understanding of installation labor models, productivity drivers, and cost structures.
- Proven ability to translate field execution data into commercial and financial models and influence senior stakeholders.
Benefits
- medical
- dental
- vision
- disability
- 401K
- PTO
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