UI/UX Product Designer creating excellent end - user interactions for Clearwater's cloud - native platform. Collaborating with various teams to improve usability and customer experience.
About the role
- UX Designer using user-centred design principles in energy and infrastructure programmes. Collaborating with teams to translate user needs into actionable design decisions for better usability.
Responsibilities
- Embed user-centred design principles across complex energy and infrastructure programmes
- Conduct user research including interviews, workshops, observation and usability testing
- Create user personas, journey maps and service blueprints to reflect behaviours and pain points
- Translate research findings into clear, actionable insights that shape delivery direction
- Plan and facilitate design sprints, iterative prototyping and validation activities
- Analyse usability results and feed improvements back into live programmes
- Support the definition and refinement of business and user requirements
- Promote adherence to accessibility standards, usability best practice and governance processes
- Contribute to the ongoing development of the organisation’s User Experience Framework
- Provide UX expertise across multiple projects and programmes
Requirements
- Proven experience as a UX Designer in complex organisational settings
- Strong understanding of UX methodologies across discovery, research and validation
- Experience running workshops, design sprints and usability testing
- Ability to produce high-quality UX artefacts such as personas, journey maps and service blueprints
- Proficiency in prototyping tools (e.g. Figma, Axure, Adobe XD or equivalent)
- Knowledge of accessibility standards and usability principles
- Excellent facilitation and stakeholder engagement skills
- A collaborative, inquisitive mindset with the confidence to challenge assumptions
- A structured, detail-oriented approach to documentation and governance
Benefits
- Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth.
- Flexible working: Flexible work arrangements to support your work-life balance. We can’t promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can.
- A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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