UX Designer using user-centred design principles in energy and infrastructure programmes. Collaborating with teams to translate user needs into actionable design decisions for better usability.
Responsibilities
Embed user-centred design principles across complex energy and infrastructure programmes
Conduct user research including interviews, workshops, observation and usability testing
Create user personas, journey maps and service blueprints to reflect behaviours and pain points
Translate research findings into clear, actionable insights that shape delivery direction
Plan and facilitate design sprints, iterative prototyping and validation activities
Analyse usability results and feed improvements back into live programmes
Support the definition and refinement of business and user requirements
Promote adherence to accessibility standards, usability best practice and governance processes
Contribute to the ongoing development of the organisation’s User Experience Framework
Provide UX expertise across multiple projects and programmes
Requirements
Proven experience as a UX Designer in complex organisational settings
Strong understanding of UX methodologies across discovery, research and validation
Experience running workshops, design sprints and usability testing
Ability to produce high-quality UX artefacts such as personas, journey maps and service blueprints
Proficiency in prototyping tools (e.g. Figma, Axure, Adobe XD or equivalent)
Knowledge of accessibility standards and usability principles
Excellent facilitation and stakeholder engagement skills
A collaborative, inquisitive mindset with the confidence to challenge assumptions
A structured, detail-oriented approach to documentation and governance
Benefits
Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth.
Flexible working: Flexible work arrangements to support your work-life balance. We can’t promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can.
A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes.
Director of Product Design leading a team to create exceptional wealth management platforms at Aviso. Collaborating across functions to ensure products meet customer needs effectively.
Lead Product Designer responsible for user experience in DailyPay's consumer mobile application. Collaborating with teams to create intuitive designs and ensure empathy for user needs while meeting business goals.
UX/UI Designer at Excelsea, focusing on user - centric designs for SaaS applications. Collaborating with teams to create attractive products and user experiences across various markets.
Senior UX Designer responsible for transforming complex ad - tech workflows into elegant interfaces. Leading design systems for web - based applications targeting a global audience.
Senior UX Designer at Keylane shaping user experiences across insurance and pension products. Designing intuitive solutions while collaborating with Product and Engineering teams.
Product Designer leading the design of AI - first enterprise workflows for deploying intelligent agents. Collaborating with product managers and engineers in a hybrid work setting.
Senior Primary Design Engineer leading the design and delivery of HV/EHV substation projects. Collaborating globally to ensure compliance with standards and timely outputs.
Digital Channel & User Experience Specialist enhancing customer experience across postal service channels. Supporting UAT and optimizing interactions for consumers with special needs.