Onsite Outsourcing Services Expert

Posted 3 days ago

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About the role

  • Central Outsourcing Services Expert focusing on data, reporting, and performance analytics at Swiss Re. Developing dashboards and ensuring consistent performance insights for global operations.

Responsibilities

  • Develop and maintain standardized dashboards and performance reports for outsourced operational services
  • Define and document KPI frameworks, metric definitions, and reporting logic
  • Consolidate data from multiple sources into structured, decision-ready insights
  • Ensure consistent reporting cadence (e.g., monthly and quarterly performance reviews)
  • Provide analytical commentary and trend insights to support leadership discussions
  • Establish clear data definitions and reporting standards in collaboration with stakeholders
  • Conduct trend analysis and performance diagnostics
  • Partner with Digital & Technology teams to enhance reporting automation and scalability

Requirements

  • 5+ years of experience in operations analytics, business intelligence, or performance reporting
  • Experience working with large data sets and operational KPIs
  • Advanced Excel and Power BI (or equivalent BI tool)
  • Strong analytical and data modeling capabilities
  • Experience with KPI development and performance dashboards
  • Knowledge of SQL or similar data querying tools preferred

Benefits

  • Health insurance
  • Professional development opportunities
  • Flexible working arrangements
  • Paid time off

Job title

Outsourcing Services Expert

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

Location requirements

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