Operations Expert managing client portfolios on the SwiftRe platform for a global reinsurance leader. Focused on operational excellence, automation, and process improvements within the team.
Responsibilities
Manage core portfolio comprising Single Fac risks via SwiftRe Platform and Fac Facilities via Fac Portal
Drive automation to support business growth and deliver differentiated experiences to our clients
Analyze data with keen attention to detail to inform decision-making
Oversee end-to-end processes including monitoring outstanding statements, managing cash flow, and creating client delight
Ensure data quality by confirming clients submit timely and quality data as per contractual agreements
Support clients in administering contracts and processing statements on the SwiftRe portal when needed
Coordinate technical and financial accounting issues across diverse market accounting teams
Provide administration support regarding tools, processes, and record management
Train clients regularly to update their knowledge on SwiftRe's accounting and payment processes
Collaborate with internal cross-functional and Underwriting teams
Identify opportunities for simplification and support process improvements
Participate in User Acceptance Testing and reporting
Execute Operations strategy aligned with Data Quality, Governance, and Risk Management requirements
Support global automation and client differentiation initiatives
Requirements
Bachelor's/Master's degree in Finance, Accounting, or related fields
7-8 years of work experience, preferably working across diverse business functions
Strong analytical skills, including Advanced Excel (Macros, Power BI)
Excellent verbal and written business communication skills with proficient speaking knowledge of either French or Spanish
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