Consumer Connections and Campaign Activation Manager at Suntory Global Spirits shaping brand's digital presence. Leading global digital footprint and consumer experience across portfolio and brands.
Responsibilities
Oversee the Brand/Digital Content Planning and Global Campaign Activation, formalizing strategies to enhance consumer engagement.
Evolve and integrate digital initiatives into Brand Experience Playbooks and Campaign/Activation Toolkits, ensuring a seamless consumer journey.
Collaborate closely with key markets to understand digital job-to-be-done (JTBD) and adapt our digital ecosystem to meet specific market requirements.
Identify and implement best practices across markets, creating practical use cases to enhance our digital strategies.
Expand responsibilities to include the strategic direction of global digital footprint and consumer experience (CX).
Guide local markets in executing specific localized assets, ensuring they can adapt master assets produced at the global level.
Formalize strategies for Media Strategy & Partnerships, focusing on how the House of Suntory shows up across paid media globally.
Develop and implement activation guidance for paid media, maximizing content utilization.
Transition responsibilities towards direct-to-consumer (D2C) initiatives, focusing on data-based personalization within member experiences.
Liaise with the DMS team to integrate eCommerce evolution into the House of Suntory as new tools and best practices emerge.
Partner with the Consumer Insights lead to map the consumer journey, leveraging insights to optimize digital experiences across all consumer touchpoints.
Strategic oversight and management of the brand's social channels in collaboration with brand managers.
Requirements
Proven experience in brand management, digital marketing, or consumer experience roles.
Strong understanding of digital strategies and their implementation within a global context.
Excellent communication skills and the ability to collaborate with diverse teams across regions.
Analytical mindset with a focus on data-driven decision-making.
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