Hybrid Settlement Consultant, Group Disability

Posted 2 weeks ago

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About the role

  • Settlement Consultant at Sun Life managing long term disability claims using non-litigated settlement strategies. Building relationships with stakeholders and contributing to business growth through proactive engagement.

Responsibilities

  • Identify issues and solutions on LTD claims that require follow-up
  • Build strong working relationships with various stakeholders
  • Contribute to business retention and growth
  • Provide coaching and mentorship to team members
  • Review long term disability claims to identify non-litigated settlement opportunities
  • Contact plan members to make a settlement offer
  • Prepare all supporting paperwork for successful settlements
  • Build engaging presentations and promote the settlement strategy with plan sponsors
  • Develop and maintain collaborative relationships with DCMs and RCs

Requirements

  • Minimum 5 years disability management experience
  • Expert knowledge of disability case management strategies
  • Sound understanding of client financial arrangements
  • Strong analytical and problem solving skills
  • Strong facilitation and negotiation skills
  • Excellent written documentation and verbal communication skills
  • Stellar customer service skills
  • Strong organizational, analytical and decision making skills
  • Excellent listening skills and capacity for empathy
  • Ability to deal with stressful situations
  • Ability to self-reflect and demonstrate personal characteristics that positively influence engagement and growth
  • Strong interpersonal and motivational skills
  • Demonstrated ability to adapt to change
  • Strong ability to objectively review information
  • Demonstrates a proven track record of achieving strategic objectives

Benefits

  • A caring, supportive, and inclusive culture
  • Flexible work arrangements
  • Professional development opportunities
  • Various incentive plans

Job title

Settlement Consultant, Group Disability

Job type

Experience level

Mid levelSenior

Salary

CA$80,000 - CA$128,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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