Office Administrator and Coordinator at HealthHero, assisting clients and managing office tasks. Engaging in administrative duties in a hybrid work environment based in Dublin, Ireland.
About the role
- Disability Payment Administrator aiding Canadians with health benefits and claims processing. Involved in client interactions, account management, and process improvements.
Responsibilities
- Process Plan Member Update Forms and extend Disability benefits
- Help clients through the CPP/QPP Application process
- Follow up with clients for part time earnings
- Prepare and close LTD files that reach expiry
- Review and update Power of Attorney/Authorization information
- Address and EFT changes
- Investigate returned mail
- Handle inbound and outbound calls
- Create an environment that promotes team member accountability and autonomy
- Represent Sun Life professionally, internally and externally, and work well with partners and clients
- Identify and suggest opportunities for process improvements
Requirements
- Stellar customer service skills that puts the client first
- Demonstrate active listening skills towards our Plan Members and Plan Sponsors
- Exceptional time management and organizational skills
- Outstanding communication skills – written and verbal
- Thrive in a fast paced, high-volume production environment
- Ability to take initiative and demonstrate sound judgement
- Show resilience when taking on new responsibilities or handling difficult situations
- Commitment and excitement towards continuous learning – every challenge is a new opportunity for growth
- Teamwork and collaboration
- Bilingualism (French, English) required for Quebec only
Benefits
- Comprehensive benefits
- Wellness programs, benefits and health incentives
- Paid vacation based on experience and additional days to support family care and personal emergencies
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Tech skills
Location requirements
Sales Administration Specialist at Skeepers managing billing, customer support, and contract management processes. Collaborating with Sales, Accounting, and Customer Support teams to ensure operational excellence.
Administrateur CAD CAM responsible for overseeing the performance of product development tools in an international industrial context. Collaborating with IT and key users for effective implementation.
Administration Assistant in the insurance sector, handling client inquiries and administrative tasks in a hybrid setup. Collaborating closely with Account Executives and maintaining client relations.
Document Control Administrator responsible for maintaining policies and procedures at pharmaceutical sites. Overseeing document management, compliance initiatives, and quality standards.
Administrative position managing finance, HR, and operations for a deeptech startup combating climate change. Join a growing team working on mission - driven projects from Torino.
Special Loans Administrator processing various loans at Dovenmuehle Mortgage, Inc., the leading mortgage subservicing firm. Ensuring timely and compliant processing of loans.
Subcontracts Administrator managing various contract types at Booz Allen. Responsible for negotiations, administration of subcontracts, and developing solutions for moderate scope challenges.
Contracts Administrator managing federal contracts at Competitive Range. Ensuring compliance, administrative support, and collaboration with finance and program management.
Manage administrative operations for leagues and competitions at Basketball England. Handling licensing support, member registration, and event assistance in a hybrid role.