Cloud Infrastructure Analyst internship involved in AI Ops and cloud platform initiatives at Sun Life. Contributing to infrastructure, automation, and operational workflows with a focus on continuous improvement.
Responsibilities
Assist with enabling and supporting cloud based AI services and solutions (e.g., AWS based platforms and tooling)
Support infrastructure provisioning using Infrastructure as Code (CloudFormation and/or Terraform)
Help implement and improve automation, CI/CD pipelines, and operational workflows
Assist with onboarding and supporting teams using shared AI and analytics platforms
Contribute to documentation, runbooks, and knowledge base articles
Participate in Agile ceremonies and collaborate with engineers, architects, and platform partners
Learn how enterprise AI and analytics platforms are designed, deployed, and supported in production environments
Observe and assist with operational support activities (monitoring, incident follow‑ups, KTLO tasks)
Identify opportunities for process improvements and suggest practical, innovative solutions
Requirements
Strong communication and collaboration skills
Insatiable curiosity and eagerness to learn and apply new technologies
Strong analytical and problem-solving abilities; comfortable breaking down problems and asking questions
Ability to take initiative and follow through on assigned tasks
Ability to work both independently and as part of a team
Exposure to cloud platforms (AWS preferred)
Basic understanding of services such as IAM, S3, or managed AI services
Familiarity with Infrastructure as Code concepts (specifically CloudFormation)
Programming or scripting experience, particularly with automation (Python, Bash, PowerShell)
Basic understanding of CI/CD, Git, or DevOps concepts
Interest in AI, machine learning, analytics platforms, or platform engineering
Benefits
Hands-on experience with real enterprise AI and cloud platforms
Mentorship from experienced cloud, AI, and platform engineers
Exposure to modern DevOps, automation, and AI Ops practices
Opportunities to contribute meaningful work that supports teams across the organization
A hybrid work environment aligned to team and business needs
Access to learning resources, training, and career development pathways
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