AVP Health Platform Owner in Canadian operations managing end-to-end delivery across Health's technology platforms. Collaborating with leaders and teams to ensure client satisfaction.
Responsibilities
Direct leadership for a team of ~25 and indirect for over 300 team members
Align the delivery teams with the overall Health business unit and Operations team strategy
Understand client needs and Operations process flows
Build and oversee the medium/longer term execution and solution roadmap
Collaborate with journey/hub owners and tech leads
Serve as thought leader and trusted business advisor
Partner with technology and platform leaders
Identify and mitigate risks associated with delivery
Ensure necessary resources are allocated appropriately
Requirements
University degree or related work experience
Minimum of 10+ years’ relevant digital delivery experience
Proven track record of implementation in insurance or financial services technology systems and platforms
Health or Group Benefits knowledge would be an asset
Demonstrate knowledge of technology platforms or ability to learn about technology and digital products
Experience working with Agile teams is an asset
Bilingualism (French, English) is required for Quebec only
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