Hybrid Associate IT Infrastructure Engineer

Posted 3 weeks ago

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About the role

  • Associate Infrastructure Engineer supporting IT infrastructure for various projects at Sumerge. Involved in deployment, maintenance, and troubleshooting of IT systems with a focus on cloud services and network management.

Responsibilities

  • Deliver first-level IT support and troubleshooting assistance to end-users.
  • Assist in day-to-day operations of IT infrastructure.
  • Assist in the installation, and maintenance of hardware and software components for end-users.
  • Deploy the approved updates/patches for Desktops / Laptops to meet changes in information technology.
  • Monitor the behavior of the End-Users Devices for vulnerability prevention.
  • Updates accurate IT documentation of system configurations, procedures, and troubleshooting steps.
  • Maintain accurate records of IT assets and their lifecycle.

Requirements

  • 0-2 years of relevant experience.
  • B.S. or higher in Computer Science, Engineering, or a related technical field is preferred.
  • Good experience with Operating Systems Environment (Windows and Linux)
  • Good experience with LAN and WAN Networks Technologies (TCP/IP, DNS, and DHCP,,…).
  • Good knowledge with Microsoft 365 Applications.
  • Good knowledge with cloud computing systems (Microsoft Azure and Amazon Web Services (AWS)).
  • Strong analytical and problem-solving skills with a willingness to learn from feedback.

Job title

Associate IT Infrastructure Engineer

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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