About the role

  • Order Management Specialist overseeing order coordination from receipt to invoicing at stp.one. Responsible for ensuring customer satisfaction through effective communication and order management.

Responsibilities

  • Order acceptance and processing: Receiving, reviewing and processing incoming orders, including maintaining the order book, contract review, and monitoring time-to-rent
  • Contract management: Maintaining existing contracts, including terminations and contract amendments
  • Invoicing: Executing billing/invoice runs up to and including implementation of annual price increases as instructed
  • Order processing (third-party products): Managing orders from entry to delivery to ensure all orders are processed and billed accurately and on time
  • Customer communication: Maintaining effective communication with customers regarding order status, invoices, contracts and any issues to ensure high customer satisfaction.

Requirements

  • At least 2–3 years of professional experience in order management / order processing and contract administration
  • Experience handling complex orders and their billing, ideally in the context of subscription contracts
  • Professional experience in a dynamic, growth-oriented company
  • Very good knowledge of common Office programs (Microsoft Excel, Word, PowerPoint)
  • Strong experience with ERP systems, ideally Microsoft Business Central
  • Good experience with CRM systems, ideally Microsoft Dynamics
  • Completed commercial vocational training or a degree in business administration
  • Solution-oriented and highly meticulous working style
  • Strong customer orientation
  • Ability to work independently and as part of a team
  • Very good German and English skills, both written and spoken

Benefits

  • Annual learning & development budget and clear career paths
  • Employee referral bonus
  • Mobility options: e.g., bike leasing, public transport subsidy
  • Workation: up to 30 days per year within the EU
  • Computer work glasses
  • Tax-free benefits in kind
  • Events & company celebrations (summer party, annual kick-off, etc.)
  • Flexible working models (hybrid, home office, part-time, etc.)
  • English courses for all levels

Job title

Specialist – Order Management, Contract Management

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Associate's Degree

Tech skills

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job