Product Line Owner for AI and Advanced Analytics at Sanofi. Leading product strategy and analytics initiatives to enhance patient support services.
SG
Hybrid Quality Control, AI Chat Monitoring – Working Student / Master's Thesis
Posted 3 months ago
About the role
- Quality Control & AI Chat Monitoring role in a German startup focused on AI communication solutions. Analyzing chat interactions and enhancing AI responses with a detail-oriented approach.
Responsibilities
- You review our AI's chat transcripts for quality, tone, and outcome orientation.
- You analyze where the AI can improve conversations — and help optimize its responses accordingly.
- You document notable findings and work directly with the product team to improve processes.
- You independently develop ideas for how StudioPartner can communicate more intelligently.
- Optional (for a Master's thesis): You combine research and practice — e.g., on topics such as AI quality, automation, or language psychology.
Requirements
- Enrolled in a degree program in Communication Studies, Linguistics, Psychology, Business Informatics, AI, or a related field.
- Native German speaker or C2-level proficiency.
- Strong linguistic intuition and the ability to quickly assess whether communication is effective.
- You work independently, reliably, and think analytically.
- Interest in artificial intelligence and a startup mindset.
- Experience with chatbots, CRM systems, or customer dialogues is a plus but not required.
Benefits
- Flexible working hours: work when it suits you.
- Remote work: work where you are most productive.
- High level of ownership: trust instead of micromanagement.
- Rapid growth: grow, learn, and take on responsibility.
- Creative freedom: shape initiatives instead of just executing.
- Fast decision-making: the pace that suits startups.
- Team events & workations: team spirit beyond the laptop.
- Young team: average age 26, clear focus.
- Early-stage impact: you see the results of your work.
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