Lead the day-to-day execution of AI adoption and enablement programs for Great American Insurance Group. Collaborate closely with Enterprise Organizational Change Management to ensure successful implementation.
Responsibilities
Lead the day-to-day operation of enterprise AI adoption and enablement programs, translating enterprise AI strategy into repeatable execution aligned with enterprise OCM practices.
Shape program cadence, engagement models, and operating rhythms based on adoption outcomes and evolving AI maturity.
Plan, organize, and facilitate recurring adoption forums, practitioner communities, and enablement sessions that provide clear agendas, meaningful outcomes, and practical value.
Serve as the primary point of contact for AI practitioners by providing guidance grounded in AI capabilities and enterprise use cases.
Track participation, engagement, and early adoption signals to identify risks, misconceptions, and knowledge gaps that require intervention.
Gather practitioner feedback, recurring questions, and friction points related to AI usage, then synthesize findings into clear themes and recommendations for the Core AI team and leadership.
Build and maintain AI enablement content and communications, ensuring materials are practical, accessible, aligned to enterprise messaging standards, and kept current over time.
Communicate adoption progress, risks, and successes clearly to leadership while reinforcing desired behaviors through ongoing cadence, facilitation, and practical examples rather than one-time training efforts.
Continuously evolve adoption programs to support enterprise needs as AI maturity, tooling, and organizational priorities change.
Requirements
Bachelor’s degree in Organizational Leadership, Business Administration, Communications, or related fields
Six or more years of experience in change execution, enablement, program management, communications, or transformation roles
Demonstrated experience applying OCM frameworks in execution-focused, embedded roles
Exceptional communication skills, including experience engaging senior leaders and translating complex concepts into clear, actionable messages
Ability to quickly build working fluency in AI concepts, tools, and enterprise use cases
Experience running communities of practice, adoption programs, or enablement forums
Strong facilitation skills with the ability to drive clear outcomes
Highly organized, proactive, and relationship-driven approach to work
Comfortable influencing without authority in a matrixed enterprise environment.
Experience supporting technology, digital, data, or AI adoption initiatives is preferred
Demonstrated AI fluency, including familiarity with AI concepts, enterprise AI use cases, and adoption considerations is preferred
Familiarity working alongside a centralized Enterprise OCM organization is preferred
Exposure to formal change frameworks, such as ADKAR or Prosci, applied in a pragmatic way is preferred
Experience partnering with product, platform, or AI teams during rollout and sustainment efforts is preferred
Experience presenting to or working directly with executive and senior leadership audiences is preferred.
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