Senior Manager overseeing social media strategy and operations for PG&E. Leading a high - performing team and managing organic social content while driving brand trust and engagement.
About the role
- LiveOps Manager needed at Goodgame Studios to optimize monetization strategies and engage players. Collaborate across teams to enhance player experiences in free-to-play games.
Responsibilities
- Plan and execute multi-channel CRM campaigns to drive player engagement and support monetization goals.
- Coordinate with the wider Product team to translate in-game events and promotions into engaging social storytelling across platforms like Discord, Instagram and Facebook.
- Develop channel-appropriate copy and creative briefs that align with the brand voice, ensuring a seamless experience from a social post to an in-game purchase.
- Support in the planning and scheduling of LiveOps measures, ensuring that the "what" (the offer or event) matches the "how" (the communication).
- Monitor performance metrics and community sentiment to refine communication strategies and identify emerging trends.
- Work closely with the Product and Data Analytics teams to ensure monetization efforts and CRM campaigns feel like a natural part of the player journey.
Requirements
- Strong interest in games, especially free-to-play titles, live events and online communities.
- Confident written and spoken English and a feel for tone of voice (humorous, clear, community-friendly).
- Organized, reliable, and proactive - able to manage multiple tasks and deadlines.
- Creative mindset with an eye for visuals and short-form formats.
- Comfortable working with basic analytics and reporting (e.g. platform insights, Excel/Google Sheets).
- Familiarity with LiveOps game dynamics, including monetisation strategies, in-game economies and player behaviour.
- Familiarity with Goodgame Empire and Empire Four Kingdoms products.
- Basic Canva & HTML5 skills.
- Comfortable taking calculated risks, learning and sharing the lessons learned.
Benefits
- Flexible work arrangements
- Professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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