Solution Manager overseeing administrative functions and logistical operations for innovative technology solutions. Collaborating with stakeholders to support U.S. Government projects in healthcare.
Responsibilities
Play a pivotal role in supporting solution teams by overseeing administrative functions, tracking progress, and ensuring seamless logistical and programmatic operations.
Facilitate collaboration among various internal and external stakeholders, including governance bodies, process engineering teams, the EHR vendor (Oracle Cerner), and other key program entities.
Support informaticists with strategic planning, documentation, and administrative tasks.
Assist solution experts and advisors in translating functional requirements and managing ticketing activities.
Coordinate and monitor vendor activities to maintain scope and schedule alignment.
Facilitate design reviews and provide recommendations for optimizing solutions.
Support functional testing teams with their initiatives.
Coordinate interface change requests with technical teams.
Engage in enterprise-to-site deployment activities.
Support the Lessons Learned process, collaborating with all functional and clinical leadership pillars.
Work closely with training and change management teams.
Requirements
5-8 years of experience providing administrative, logistical, and programmatic support to solution teams.
Experience facilitating collaboration between multiple stakeholder groups, such as client governance bodies, process reengineering teams, system vendors, and local site teams.
Demonstrated ability to support informaticists with strategic planning, administrative support, and documentation.
Experience supporting solution experts and solution advisors in translating functional requirements.
Ability to collaborate on ticket management activities.
Experience supporting user acceptance testing and functional testing activities.
Proven skills in coordinating and monitoring vendor activities to support scope and schedule management.
Ability to facilitate design reviews and provide guidance and recommendations for solution optimization.
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