Solution Manager for Referrals and Community Care overseeing solution teams at SteerBridge Strategies. Driving operational effectiveness to support U.S. Government and private sector projects.
Responsibilities
Oversee administrative functions and track progress for solution teams
Ensure seamless logistical and programmatic operations
Facilitate collaboration among internal and external stakeholders
Support informaticists with strategic planning, documentation, and administrative tasks
Assist solution experts in translating functional requirements and managing ticketing activities
Coordinate and monitor vendor activities to maintain scope and schedule alignment
Facilitate design reviews and provide recommendations for solutions optimization
Support functional testing teams and coordinate interface change requests
Engage in enterprise-to-site deployment activities
Support the Lessons Learned process and work with training and change management teams
Requirements
5-8 years of experience providing administrative, logistical, and programmatic support to solution teams.
Experience facilitating collaboration between multiple stakeholder groups, such as client governance bodies, process reengineering teams, system vendors, and local site teams.
Demonstrated ability to support informaticists with strategic planning, administrative support, and documentation.
Experience supporting solution experts and solution advisors in translating functional requirements.
Ability to collaborate on ticket management activities.
Experience supporting user acceptance testing and functional testing activities.
Proven skills in coordinating and monitoring vendor activities to support scope and schedule management.
Ability to facilitate design reviews and provide guidance and recommendations for solution optimization.
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