Hybrid Solution Manager – Referral, Community Care

Posted 52 minutes ago

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About the role

  • Solution Manager for Referrals and Community Care overseeing solution teams at SteerBridge Strategies. Driving operational effectiveness to support U.S. Government and private sector projects.

Responsibilities

  • Oversee administrative functions and track progress for solution teams
  • Ensure seamless logistical and programmatic operations
  • Facilitate collaboration among internal and external stakeholders
  • Support informaticists with strategic planning, documentation, and administrative tasks
  • Assist solution experts in translating functional requirements and managing ticketing activities
  • Coordinate and monitor vendor activities to maintain scope and schedule alignment
  • Facilitate design reviews and provide recommendations for solutions optimization
  • Support functional testing teams and coordinate interface change requests
  • Engage in enterprise-to-site deployment activities
  • Support the Lessons Learned process and work with training and change management teams

Requirements

  • 5-8 years of experience providing administrative, logistical, and programmatic support to solution teams.
  • Experience facilitating collaboration between multiple stakeholder groups, such as client governance bodies, process reengineering teams, system vendors, and local site teams.
  • Demonstrated ability to support informaticists with strategic planning, administrative support, and documentation.
  • Experience supporting solution experts and solution advisors in translating functional requirements.
  • Ability to collaborate on ticket management activities.
  • Experience supporting user acceptance testing and functional testing activities.
  • Proven skills in coordinating and monitoring vendor activities to support scope and schedule management.
  • Ability to facilitate design reviews and provide guidance and recommendations for solution optimization.
  • Experience supporting enterprise rollout initiatives and continuous improvement processes (Lessons Learned).
  • Ability to coordinate with cross-functional leadership, training, change management, and technical interface teams on change requests.
  • Direct experience with Electronic Health Record (EHR) systems.
  • Demonstrated experience in project coordination/management, including tracking deliverables, managing schedules, and facilitating meetings.
  • Experience in clinical workflow analysis and translating clinical or functional requirements for IT systems.
  • Experience working with diverse stakeholder groups, including technical teams, clinical staff, program leadership, and external vendors.
  • Prior experience working within a large, complex public sector or enterprise environment.
  • Education:
  • Bachelor’s Degree

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life Insurance
  • 401(k) Retirement Plan with matching
  • Paid Time Off
  • Paid Federal Holidays

Job title

Solution Manager – Referral, Community Care

Job type

Experience level

Mid levelSenior

Salary

$117,000 - $127,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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