Vice President overseeing Proprietary Strategy and Transformation at West. Leading operational excellence initiatives in the healthcare industry with a focus on strategic goals.
About the role
- EMEA Change Management Lead responsible for overseeing changes in service scope for Alpha platform implementation. Engage with clients and manage internal stakeholders for successful delivery.
Responsibilities
- Working with Client Implementation Executives, seek early engagement on new client deals and ensure Change Management process is planned, resourced, communicated and effectively embedded
- Lead client interactions on Change
- Working with internal and external stakeholder, assess new change requests and provide client feedback and challenge as appropriate
- Demonstrate ownership of Change Management process across EMEA deals, providing leadership and direction to internal and external stakeholders
- Working with Program Leadership, ensure impact of client change to overall program delivery is measured and communicated through executive reporting with escalations as required
- Engage with Global Delivery partners to ensure correct governance of non-standard solutions to change requests
- Support Global Delivery partners with standing up of Change Management model in production environment post go-live
- Drive continuous improvement in the EMEA Alpha Change Management process to increase scalability and consistency
- Contribute to the design and implementation of Global Alpha Standards for Change
- Develop Change Management as a revenue stream and ensure all non-chargeable work is validated and recorded
- Deputise for EMEA Client Change Manager when required and support development of new and junior staff members
- Gain an understanding of target operating models
- Proactively raise risks and issues effectively within the program, drive solutions and effectively communicate options
- If applicable, manage staff ensuring the process for objective setting and PPR is followed
- Manage the workload balance for the team
- Ensure practice is aligned to programme activities and governance
Requirements
- 10+ years of relevant Financial Industry Experience required, preferably Investment Management / Asset Management
- Strong understanding of financial markets and investment management processes, including back-office functions
- Exposure to Charles River or any other front office systems is preferred
- Experience in implementation of large client onboardings with complex architecture, multiple teams and functionalities
Benefits
- Inclusive development opportunities
- Flexible work-life support
- Paid volunteer days
- Vibrant employee networks
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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