Field Service Manager at Crown Equipment Corporation managing Field Service Technicians to ensure safety and performance. Responsible for customer relations, service recruitment, and business development.
About the role
- District Manager leading a team of General Managers across the district for a retail company. Driving sales, customer service, and team development while maintaining operational standards.
Responsibilities
- Provide strong leadership in community, customer service, sales, and team development.
- Deliver profitable growth of sales and services within the district. Direct the planning, development, execution and monitoring of store business plans designed to meet or exceed sales and service objectives.
- Create a district-wide culture where all associates are engaged, trained and empowered to create a world-class customer experience.
- Actively attract and retain a high performing team. Constantly evaluate workforce analytics to develop clear succession planning strategies and support General Managers in creating talent strategies, personnel acquisition and staff level management to achieve and maintain store and district operational requirements.
Requirements
- A minimum of 6 - 10 years progressively responsible management and multi-unit experience in a high-volume retail environment.
- Proven track record of increasing sales and store profitability. Experience in revenue generation to include the ability to analyze P&L and financial reports, ensuring key performance metrics are met.
- Strong skills in management strategy, staffing performance management, associate relations and associate development.
- Leadership and partnership that will inspire associate engagement and customer loyalty with the communities in which we serve and operate.
- Bachelor’s degree in business or related field
Benefits
- Bonus plans, car allowance, generous paid time off, career development program, and weekly pay
- Full medical benefits package, 401(k) with company match, and many more benefits
- Associate store discount and more perks (discounts on mobile plans and other retailers, etc.)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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