Customer Supply Chain Analyst managing supply chain KPIs and compliance for a major global company. Focused on improving order management and customer scorecards within a hybrid work environment.
Responsibilities
Maintain Customer Scorecards to achieve KPIs (OTIF, SL, Compliance)
Maximize Order to Cash by progressing to “Down in a Day” Order Management and achieving weekly 95% Drop to Target cycle times
Create and Document SOPs
Responsible for tracking and reporting Supply Chain Customer Compliance and developing processes and business model to mitigate compliance fines
Requirements
BA/BS Degree in Supply Chain Management, Business Management, Operations Mgt, or related required
3-5 years Customer Operations, Supply Chain experience
Solid computer proficiency (Microsoft Office, SAP, Excel, Business Warehouse)
Effective communication skills, both written and verbal required
Willingness to learn
Ability to analyze and problem-solve
Time Management
Benefits
Medical, dental, life, vision, disability
401(k)
Employee Stock Purchase Plan
Paid time off
Tuition reimbursement
Discounts on Stanley Black & Decker tools and other partner programs
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