Supply Chain Supervisor overseeing operations and staff management at Tiffin and Willard hospitals. Ensuring compliance, efficiency, and customer satisfaction in supply chain processes.
About the role
- Customer Supply Chain Analyst managing supply chain KPIs and compliance for a major global company. Focused on improving order management and customer scorecards within a hybrid work environment.
Responsibilities
- Maintain Customer Scorecards to achieve KPIs (OTIF, SL, Compliance)
- Maximize Order to Cash by progressing to “Down in a Day” Order Management and achieving weekly 95% Drop to Target cycle times
- Create and Document SOPs
- Responsible for tracking and reporting Supply Chain Customer Compliance and developing processes and business model to mitigate compliance fines
Requirements
- BA/BS Degree in Supply Chain Management, Business Management, Operations Mgt, or related required
- 3-5 years Customer Operations, Supply Chain experience
- Solid computer proficiency (Microsoft Office, SAP, Excel, Business Warehouse)
- Effective communication skills, both written and verbal required
- Willingness to learn
- Ability to analyze and problem-solve
- Time Management
Benefits
- Medical, dental, life, vision, disability
- 401(k)
- Employee Stock Purchase Plan
- Paid time off
- Tuition reimbursement
- Discounts on Stanley Black & Decker tools and other partner programs
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