Technical Business Analyst leveraging data analytics and automation at Web Summit. Analyzing GTM workflows and enhancing data integrity in Salesforce while collaborating across teams.
About the role
- Digital Business Analyst driving digital initiatives for financial services. Gathering requirements, analyzing processes, and collaborating on system implementations to optimize user experience.
Responsibilities
- Gather, analyse, and document business requirements from stakeholders for digital projects and product enhancements.
- Translate business needs into clear functional and non-functional specifications, user stories, and acceptance criteria.
- Conduct detailed analysis of existing digital processes and systems to identify opportunities for improvement and innovation.
- Collaborate closely with development teams, UI/UX designers, and quality assurance testers throughout the software development lifecycle.
- Facilitate workshops, interviews, and meetings to elicit, validate, and refine requirements.
- Create and maintain comprehensive documentation, including process flows, data models, and system diagrams.
- Perform impact analysis of proposed changes, assessing risks, benefits, and dependencies.
- Support the product owner in defining the product roadmap and prioritising features based on business value.
- Assist in user acceptance testing (UAT) and provide guidance during system implementations.
- Stay updated on industry best practices and emerging digital technologies to inform strategic recommendations.
Requirements
- Bachelor’s degree in business, Information Technology, Computer Science, or a related field.
- Minimum of 5 years’ experience as a Business Analyst, with a strong focus on digital projects (web, mobile, customer portals).
- Proven ability to gather, analyse, and document complex business and system requirements.
- Solid understanding of the software development lifecycle (SDLC) and Agile methodologies (Scrum, Kanban).
- Skilled in creating detailed user stories, use cases, process maps, and wireframes.
- Excellent communication, interpersonal, and presentation skills, able to convey complex concepts to both technical and non-technical audiences.
- Strong analytical and problem-solving capabilities with keen attention to detail.
- Experience with financial services products or platforms is highly desirable.
- Proficient with business process modelling tools (e.g., Visio, Lucidchart) and project management software (e.g., Jira, Confluence).
- Able to work independently and collaboratively in a fast-paced, dynamic environment.
- Experience working on large, complex, multi-stream transition and large-scale transformation programs is an advantage.
- Strong understanding of Digital and API development.
Benefits
- Flexibility : Hybrid Work Model
- Income Protection Insurance
- Flexible Time Off
- Private Health Insurance discount
- Primary & Secondary Paid Parental leave
- Death & TPD Insurance
- Committed to Welcoming, Celebrating and Thriving on Diversity
- Hands-On, Team-Customised Training, including SS&C University
- Discounts on fitness clubs, travel and more!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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