Lead Business Systems Analyst supporting the City of Phoenix Fire Department in business process analysis and systems integration. Requires strong stakeholder engagement and technical skills in a hybrid role.
Responsibilities
Lead business and technical requirements gathering and documentation
Map business processes, system workflows, and legacy system integrations
Act as liaison and advocate for Fire Prevention with SHAPE PHX vendors and implementation teams
Analyze and optimize business processes and workflows for system integration
Support and lead User Acceptance Testing (UAT) activities
Contribute to RFP/RFI/RFQ procurement activities
Support multi-year, phased project implementations
Deliver executive-level documentation and presentations
Requirements
Bachelor’s degree in Business Administration, Information Technology, or related field
5+ years of progressive experience as a Lead Business Analyst
Strong experience with: Business process mapping & workflow analysis, Requirements gathering & acceptance testing, Systems integration and legacy systems, Procurement processes (RFP, RFI, RFQ)
Advanced proficiency in: MS Word, Excel, PowerPoint, OneNote, Visio, Project/PWA, Wireframing tools
Excellent written and verbal communication skills
Exceptional attention to detail with executive-ready documentation
Benefits
Local Phoenix candidates only
Resume must clearly state current location
Must be available for in-person interviews within 1 week of posting close
Must be able to start within 2 weeks of offer
Resumes are reviewed and submitted daily
Job title
Lead Business Systems Analyst – Arizona Local Only
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