Payroll Analyst providing high-quality technical support for Sprout's software. Responsible for resolving technical issues and supporting a wide range of technologies.
Responsibilities
Provide high-quality technical support for Sprout's software
Deliver effective technical customer support to our customer base
Taking ownership of technical issues and working with Development team
Resolving escalated customer complaints
Document troubleshooting and problem resolution steps
Provide engineering expertise to troubleshoot and modify software solutions
Analyzing production issues and outlining corrective actions
Communicate with Customer Support to enhance understanding of customer problems.
Requirements
Graduate of Bachelor of Science of Human Resources Management, Accounting or relevant field
With at least two (2) years of work experience in Philippine Payroll
Excellent analytical skills
Deep knowledge of payroll and tax regulations
Intermediate to Advanced MS Excel user
Good English communication skills (verbal and written).
Benefits
Equal Opportunity Employment
Welcomes applications from all sectors of the society
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