Operations Analyst analyzing consumer loan portfolios with the Operations Head. Managing quality controls for operational execution at Banistmo.
About the role
- Operations Analyst improving editorial workflows and utilizing AI solutions at S&P Global. Involved in process optimization and content creation across various digital platforms.
Responsibilities
- Assist in the development and maintenance of EDP’s tools and technology systems that support content creation, editing, and publishing workflows across S&P Global's digital platforms
- Work together in process optimization and automation initiatives to enhance editorial efficiency, reduce manual tasks, and improve content quality and consistency
- Collaborate with cross-functional teams to implement transformative solutions that enable editorial teams to reach optimal functionality and productivity levels
- Explore, evaluate, and integrate Generative AI solutions to enhance content creation, automate routine editorial tasks, and improve workflow efficiency
- Provide training and enablement support to teams on new tools, technologies, and best practices for content production and design
- Analyze workflows and identify opportunities for standardization while maintaining innovation in content delivery methods
Requirements
- Bachelor's degree in Communications, Journalism, English, Information Technology, or related field, or equivalent professional experience
- 4-6 years of experience in editorial operations, content management, or digital publishing environments
- Citizen development experience with low-code/no-code platforms to build business applications and automate workflows
- Strong technical aptitude with experience in content management systems, publishing platforms, and editorial workflow tools
- Excellent project management skills with ability to manage multiple initiatives simultaneously and meet tight deadlines
- Strong analytical and problem-solving skills with attention to detail and quality assurance
- Excellent written and verbal communication skills with ability to train and support diverse teams
- Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for comprehensive document management and reporting
- Experience in publishing, media, or editorial environments with understanding of content creation workflows and editorial processes (preferred)
- Experience with Python and or Flow Canvas for workflow management (preferred)
- Familiarity with content management systems and the ways in which they operate (preferred)
- Experience with data analytics tools (such as Google Analytics, Tableau, or Power BI) for measuring content performance and operational efficiency (preferred)
Benefits
- Health & Wellness: Health care coverage designed for the mind and body.
- Flexible Downtime: Generous time off helps keep you energized for your time on.
- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
- Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
- Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in-class benefits for families.
- Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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