Deputy Manager overseeing store operations at Pets at Home, leading the team and ensuring customer satisfaction. Focused on driving sales performance and maintaining high retail standards.
About the role
- Store Manager at Specsavers overseeing daily operations and leading a high performing team in Melbourne. Ensure exceptional customer service and efficient store management while driving growth in the retail environment.
Responsibilities
- Lead and motivate a high performing team through effective rostering, training, performance reviews, and recruitment of new team members
- Oversee daily operations, ensuring excellent customer service, retail standards, and efficient store flow
- Manage budgets, monitor expenses, set targets, and use marketing tools to drive growth
- Ensure exceptional customer experiences by coaching the team to deliver outstanding service
- Ensure adherence to company policies, industry standards, and efficient stock and roster management
Requirements
- A natural leader with retail or healthcare experience (optical know‑how is a bonus!)
- A clear and confident communicator who builds great relationships effortlessly
- Passionate about delivering the kind of customer care Specsavers is known for
- A positive team player who connects quickly with customers and keeps the store buzzing
Benefits
- Two free pairs of glasses each year
- Birthday and volunteer leave
- Discounts through our Specsavers Perks App
- Access to designer brands like Vivienne Westwood, Mimco, Alex Perry, Ted Baker, and more!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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