Hybrid Junior MI Analyst

Posted 3 weeks ago

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About the role

  • Junior MI Analyst at Specsavers enhancing reporting procedures and delivering data analysis for key operational improvements. Collaborating with management for effective decision support in the Contact Centre.

Responsibilities

  • take ownership of maintaining and enhancing routine reporting procedures
  • deliver analysis that supports and recommends key decisions for improvements within the Contact Centre
  • maintain and improve routine reporting procedures
  • deliver data analysis to support key decision-making
  • work closely with the Contact Centre management team, wider colleagues and stakeholders

Requirements

  • problem solving skills
  • key eye for detail
  • proactive attitude
  • Basic familiarity with data tools and technologies
  • strong communication and influencing skills

Benefits

  • hybrid environment with an expectation to be on-site 3 days out of 5
  • Support for learning and growth in areas such as Power BI, SQL, and basic Python

Job title

Junior MI Analyst

Job type

Experience level

Junior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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