Analyst role focused on developing and managing customized insurance policies at Tokio Marine. Working in a hybrid environment with responsibilities in policy adjustments and customer service.
Responsibilities
Conduct detailed studies to create customized quotes and adjust existing policies, ensuring they meet clients' needs and the company's policies.
Develop reports and detailed analyses on policy renewal conditions, identifying opportunities for improvements and coverage adjustments to optimize the customer experience and the company's profitability.
Generate and manage contract endorsements/addenda, focusing on changes and registration adjustments, ensuring information is kept up to date and accurate in the company's systems.
Plan and execute tests in corporate systems, defining test scenarios to ensure the quality and effectiveness of platforms used in product operations.
Open tickets to resolve issues identified in systems and monitor the progress of fixes, ensuring delivery deadlines are met according to established standards.
Request quotes for additional services, such as assistance and capitalization products, ensuring the most advantageous options are considered for clients and effectively meet their needs.
Requirements
Currently enrolled in or completed a bachelor's degree.
Intermediate English preferred.
Experience in underwriting group life insurance (corporate clients).
Knowledge of policy maintenance, contract renewals, or underwriting new business, with experience across these areas.
Availability to work in a hybrid model (3 days in the office and 2 days remote).
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