Performs medical reviews and utilization management of facility benefits at BlueCross BlueShield. Responsible for documentation and support of medical claims and utilization practices.
Responsibilities
Performs medical claim reviews and makes a reasonable charge payment determination
Monitors process's timeliness in accordance with contractor standards
Performs authorization process, ensuring coverage for appropriate medical services within benefit and medical necessity guidelines
Utilizes allocated resources to back up review determination
Reviews interdepartmental requests and medical information in a timely/effective manner in order to complete utilization process
May conduct/perform high dollar forecasting research and formulate overall patient health summaries with future health prognosis and projected medical costs
Performs screenings/assessments and determines risk via telephone
Reviews/determines eligibility, level of benefits, and medical necessity of services and/or reasonableness and necessity of services
Provides education to members and their families/caregivers
Reviews first level appeal and ensures utilization or claim review provides thorough documentation of each determination and basis for each
Conducts research necessary to make thorough/accurate basis for each determination made
Educates internal/external staff regarding medical reviews, medical terminology, coverage determinations, coding procedures, etc. in accordance with contractor guidelines
Responds accurately and timely with appropriate documentation to members and providers on all rendered determinations
Participates in quality control activities in support of the corporate and team-based objectives
Participates in all Required Licenses and Certificates
Requirements
Bachelor's degree - Social Work, OR, Graduate of an Accredited School of Licensed Practical Nursing or Licensed Vocational Nursing
2 years clinical experience
Working knowledge of word processing software
Good judgment skills
Demonstrated customer service and organizational skills
Demonstrated proficiency in spelling, punctuation, and grammar skills
Analytical or critical thinking skills
Ability to handle confidential or sensitive information with discretion
Ability to remain in a stationary position and operate a computer
Active, unrestricted LPN/LVN licensure from the United States and in the state of hired, OR, active compact multistate unrestricted LPN license as defined by the Nurse Licensure Compact (NLC), OR, active, unrestricted LBSW (Licensed Bachelor of Social Work) licensure from the United States and in the state of hire.
Benefits
Subsidized health plans
dental and vision coverage
401k retirement savings plan with company match
Life Insurance
Paid Time Off (PTO)
On-site cafeterias and fitness centers in major locations
Education Assistance
Service Recognition
National discounts to movies, theaters, zoos, theme parks and more
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